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Teamviewer
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About TeamViewer 

TeamViewer focuses on cloud-based technologies to enable online support and collaboration in real time across the globe. Remote support, remote access, and online collaboration are not mere buzzwords. They represent helping people, better-integrating technology into our daily lives, and creating new ideas. TeamViewer believe that wonderful things happen when people get together, and technology should make this possible for them from anywhere in the world. It should act as a catalyst to promote and amplify people’s ideas and their ability to solve issues and overcome challenges. People have collectively used the technology from TeamViewer in billions of instances where distance and time would have otherwise prevented them from accomplishing their goals.
TeamViewer License
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Helio Media is the Authorized Partner of TeamViewer in Malaysia.
Support, assist, interact, and collaborate with people. Exchange information. Access and use technology. With TeamViewer, it provide support e ortlessly. Cross-platform PC to PC, mobile to PC, and PC to mobile connections that support Windows, Mac OS, Linux, Chrome OS, iOS, Android, Windows App, and BlackBerry. TeamViewer runs on a broad spectrum of operating system ranging from state-of-the-art system software to order operating systems. The biggest problems in using remote maintenance software are generally caused by rewalls, disabled ports, and NAT routers for local IP addresses. Using TeamViewer, these problems no longer exist.
Why TeamViewer for remote desktop access & support?

With TeamViewer, all the tools you need to stay connected are at your fingertips. Whether accessing your office PC from the road, video conferencing across town, or sharing your screen for remote support from the other side of the world, our tools can help reduce travel costs and downtime by keeping all your people and devices connected. How many hours do you lose in your business just trying to get things to work or access to the tools you need? TeamViewer’s remote solutions are designed to get you working, or help on any device—in seconds. TeamViewer’s dedication to security means you won’t have to worry whether confidential files or sensitive information is at risk when connecting to devices. Private data, private conversations, and private meetings stay that way.
Pricing

Business

RM99Billed annually via auto-renewal
  • Single-user license*

    Device management

    Customizable customer modules

    Meetings & Presentations

    PC2PC, Mobile2PC

    Wake-on-LAN

Premium

RM219Billed annually via auto-renewal
  • Multi-user (floating) license*

    Device and user management

    Customizable customer modules

    Meetings & Presentations

    PC2PC, Mobile2PC

    Wake-on-LAN

    User connection reporting

    1 channel (concurrent user)

    Additional channels available (extra charge)

    Service camp integrated service desk

Corporate

RM399Billed annually via auto-renewal
  • Multi-user (floating) license*

    Device and user management

    Customizable customer modules

    Meetings & Presentations

    PC2PC, Mobile2PC

    Wake-on-LAN

    User and device connection reporting

    3 channel (concurrent user)

    Additional channels available (extra charge)

    Mass deployment

    12 months of priority service

Q&A
 
1. What are the meaning of concurrent user and channel?

Concurrent user and channel have the equal mean. It refers to how many people are making the connection at the exact same time.

2. What is the meaning of end users?

End users are those who actually use the product or service.

3. What is the meaning of end point?
An endpoint device acts as a user end point in a distributed computing system. End point devices can include desktop or laptop computers, as well as portable devices like tablets & smart phones.

4. How do I cancel my subscription?

All cancellations must be informed in writing to “teamviewer@heliomedia.my”. Written requests must be received by Helio Media no less than 28 days prior to end of the initial term or any renewal term.

Got a Question?

Get In Touch with Our Customer Services Team!